High Lockout
AL41 on Vokera Unica 24HE

Your boiler has stopped working because the water pressure in the system has dropped too low to operate safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Insufficient system water pressure

What causes this fault?

This fault occurs when the water pressure inside your heating system drops below the minimum level required for the boiler to fire up safely. The most common reasons are a leak somewhere in your radiator pipework or a faulty expansion vessel that is no longer able to maintain steady pressure as the water heats up.

This issue often appears when you turn your heating back on for the first time in autumn, as the system settles after being idle for several months.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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