Vokera Unica i32 Fault codes & diagnostics

18 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 2013-present
GC Number 47-364-15
Download the Vokera Unica i32 manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
2 Emergency 8 High 8 Low

All 18 documented codes

Tap any card for details

_CL

Your boiler has reached its programmed time limit for a scheduled service and is prompting you to book a professional engineer to check the system.

Low Engineer only £90-140

Parts commonly replaced

  • None (Service required)
_St

Your boiler has entered a temporary standby mode, which often happens if the system is waiting for the room thermostat to request heating or a hot tap to be opened.

Low DIY-safe

What to check first

  1. Check your room thermostat is turned up high enough to request heat
  2. Ensure your heating programmer is set to 'ON'
  3. Check if the boiler begins working once you turn on a hot water tap
A01

Your boiler has tried to start up several times but failed to ignite the gas safely, so it has locked itself out to prevent any issues.

High DIY-safe £90-250

What to check first

  1. Check if your gas supply is working by testing another gas appliance like a hob.
  2. Locate the reset button on your Vokera Unica i32 and hold it down for 3 to 5 seconds.
  3. Check that your prepaid gas meter has credit if you use one.

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed circuit board (PCB)

Related codes

A02

Your boiler has detected that it is running too hot and has safely shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Limit thermostat
  • NTC thermistor
  • Pump
  • Heat exchanger

Related codes

A03

Your boiler is struggling to detect that the internal fan, which clears exhaust gases, is spinning correctly.

High Engineer only £150-£250

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

A04

Your boiler has stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe £80-150

What to check first

  1. Locate the filling loop (a flexible metal hose) underneath your boiler or near your airing cupboard.
  2. Open the valves on the filling loop slowly to let water into the system.
  3. Watch the pressure gauge on the front of the boiler until the needle reaches the green zone (usually between 1 and 1.5 bar).
  4. Close both valves tightly to stop the flow of water.

Parts commonly replaced

  • Pressure relief valve
  • Expansion vessel
  • Filling loop

Related codes

A06

Your boiler is struggling to detect the temperature of your hot water, so it has stopped providing it to prevent the system from overheating.

High Engineer only £120-200

Parts commonly replaced

  • DHW NTC thermistor sensor
  • Wiring harness

Related codes

A07

Your boiler is not reading its internal water temperature correctly, causing it to shut down to prevent overheating.

High Engineer only £120-180

Parts commonly replaced

  • Flow NTC Thermistor
  • Wiring harness

Related codes

A08

Your boiler has temporarily stopped working because it cannot accurately read the temperature of the water returning to it.

High Engineer only £100-200

Parts commonly replaced

  • Return thermistor
  • NTC sensor
  • Wiring harness

Related codes

A09

Your boiler has temporarily stopped working because the exhaust area has become too hot, which is a built-in safety measure to prevent damage.

Emergency Engineer only £150-350

Parts commonly replaced

  • Flue thermistor
  • Main PCB
  • Heat exchanger

Related codes

A11

Your boiler has detected a flame inside the unit when it was supposed to be turned off, so it has safely shut itself down to prevent a hazard.

Emergency Engineer only £120-250

Parts commonly replaced

  • Gas valve
  • PCB (Printed Circuit Board)
  • Flame rectification electrode

Related codes

A77

Your boiler's internal computer is receiving an unexpected temperature reading from a sensor, which has caused it to stop working for safety reasons.

High Engineer only £120-250

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness
  • Printed Circuit Board

Related codes

ACO

Your boiler has reached its programmed time limit and is simply reminding you that a routine safety service is now due.

Low Engineer only £90-140
Hours

Your boiler is perfectly healthy and is simply resting until you turn on a tap or adjust your heating.

Low DIY-safe

What to check first

  1. No action required
  2. This is the normal state when the boiler is waiting for a demand for hot water or heating

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