Emergency
E097 on Vokera Unica MAX

Your boiler has detected an issue with the flame detection system, meaning it cannot reliably sense if the burner is lit and has safely shut down to prevent gas buildup.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

iono alarm

From this model's manual
Verified against the Vokera Unica Max installation & service manual, page 9.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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