Vokera Vision 25S Fault codes & diagnostics

14 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural GasLPG 2012-present
GC Numbers 41-094-7741-094-86
Download the Vokera Vision 25S manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
2 Emergency 8 High 4 Low

All 14 documented codes

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_CL

Your boiler has reached its programmed time limit for a scheduled service and is prompting you to book a professional engineer to check the system.

Low Engineer only £90-140

Parts commonly replaced

  • None (Service required)
_St

Your boiler has entered a temporary standby mode, which often happens if the system is waiting for the room thermostat to request heating or a hot tap to be opened.

Low DIY-safe

What to check first

  1. Check your room thermostat is turned up high enough to request heat
  2. Ensure your heating programmer is set to 'ON'
  3. Check if the boiler begins working once you turn on a hot water tap
A01

Your boiler has failed to light the flame needed to produce heat or hot water, and it has locked itself out for safety.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

A02

Your boiler has detected that it is running too hot and has safely shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Limit thermostat
  • NTC thermistor
  • Pump
  • Heat exchanger

Related codes

A03

Your boiler is struggling to detect that the internal fan, which clears exhaust gases, is spinning correctly.

High Engineer only £150-£250

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

A04

Your boiler has stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe £80-150

What to check first

  1. Locate the filling loop (a flexible metal hose) underneath your boiler or near your airing cupboard.
  2. Open the valves on the filling loop slowly to let water into the system.
  3. Watch the pressure gauge on the front of the boiler until the needle reaches the green zone (usually between 1 and 1.5 bar).
  4. Close both valves tightly to stop the flow of water.

Parts commonly replaced

  • Pressure relief valve
  • Expansion vessel
  • Filling loop

Related codes

A06

Your boiler’s internal computer chip has lost the connection to its pre-set configuration settings, meaning it doesn't know how to operate correctly.

High Engineer only £120-250

Parts commonly replaced

  • PCB
  • Jumper plug

Related codes

A07

Your boiler has detected that the water temperature is too hot or the sensor measuring it is broken, so it has shut down to prevent damage.

High Engineer only £120-220

Parts commonly replaced

  • Flow NTC thermistor
  • Primary circulation pump
  • PCB

Related codes

A08

Your boiler has detected that the water temperature returning to it is unusually high or that the sensors are not reading the temperature correctly, causing it to shut down to prevent damage.

High Engineer only £120-220

Parts commonly replaced

  • Return NTC thermistor
  • PCB

Related codes

A09

Your boiler has detected that the exhaust gases are becoming dangerously hot, so it has shut down to prevent damage or safety risks.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flue thermistor
  • Heat exchanger
  • Main PCB

Related codes

A11

Your boiler has detected a flame inside the unit when it was supposed to be turned off, so it has safely shut itself down to prevent a hazard.

Emergency Engineer only £120-250

Parts commonly replaced

  • Gas valve
  • PCB (Printed Circuit Board)
  • Flame rectification electrode

Related codes

A77

Your boiler's internal computer is receiving an unexpected temperature reading from a sensor, which has caused it to stop working for safety reasons.

High Engineer only £120-250

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness
  • Printed Circuit Board

Related codes

ACO

Your boiler has reached its programmed time limit and is simply reminding you that a routine safety service is now due.

Low Engineer only £90-140

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