BoilerFaultCodes.com
E14 High Lockout

Your boiler has detected that the sensor monitoring the temperature of the exhaust fumes is sending an incorrect signal or has failed.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Exhaust gas temperature sensor error – electronic card detecting an anomaly in the gas exhaust gas sensor.

What causes this fault?

This fault occurs when the boiler's internal computer receives an implausible or missing signal from the sensor that monitors the heat of the exhaust gases. The most common reason is that the sensor itself has developed a fault or been damaged by excessive heat, though it can also be caused by loose wiring or a communication error within the main control board.

Typical repair cost £120-£220 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Protect yourself from future repair bills

A boiler cover plan would cover faults like E14 — no call-out fees, no surprises.

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