High Lockout
rE98 on Warmhaus Enerwa / Priwa

Your boiler's main internal computer has encountered a startup failure and cannot control the heating process.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Electronic card start error.

What causes this fault?

This fault occurs when the boiler's main control board fails to complete its initial self-check during the startup sequence. It is typically caused by a critical hardware failure within the electronic circuitry or a loose connection in the wiring that prevents the computer from communicating with the rest of the boiler's components.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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