Emergency
Pump runs on Worcester Bosch 28 i SI

Your boiler has detected that the internal water temperature has become dangerously high and is running the pump constantly to try and cool itself down.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

Primary temperature 115°C

From this model's manual
Verified against the Worcester Bosch Greenstar 25si installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
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Avoid the next call-out bill

A cover plan would handle faults like Pump runs: no call-out fees, no surprise bills.

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