High
D3 232 on Worcester Bosch 26 CDi Xtra

An external safety device or thermostat has signaled the boiler to stop running, often due to an issue like a full condensate pump or a tripped safety switch.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

The external switching contact has opened

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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