High
246 on Worcester Bosch Greenstar 27CDi

Your boiler's internal computer is experiencing a communication error and cannot safely manage the heating or hot water systems.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

System fault boiler electronics / basic controller

From this model's manual
Verified against the Worcester Bosch Greenstar 27cdi installation & service manual, page 80.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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