High
2952 on Worcester Bosch Greenstar 27CDi

Your boiler is having trouble confirming that the gas flame is lit properly and has stopped working as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Internal fault when testing ionisation signal

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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