High
2964 on Worcester Bosch Greenstar 27CDi

Your boiler has detected that water is not flowing through it fast enough to keep it cool, so it has stopped working as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flow rate in heat exchanger too low

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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