The 6 most common faults
01
Lock-out High Engineer
Your boiler is failing to light the flame properly, so it has purposefully shut down to prevent gas from building up inside.
Full guide for Lock-out02
CH light On High Engineer
Your boiler has automatically turned itself off because the water inside it is getting too hot, likely due to a circulation problem.
Full guide for CH light On03
FAIL POINT K High Engineer
Your boiler is failing to light the gas burner because it is not receiving the correct signal to start the heating process.
Full guide for FAIL POINT K04
Slow flash High Engineer
Your boiler has detected a safety concern or internal fault and has automatically shut down to protect itself, requiring you to attempt a manual reset.
Full guide for Slow flash05
Fast flash High Engineer
Your boiler has detected an internal safety lockout error, causing it to stop operating to prevent potential damage or overheating.
Full guide for Fast flash06
2 lights flashing fast High Engineer
Your boiler has detected an internal fault preventing it from lighting, most likely caused by a failed safety sensor or a malfunction in the ignition sequence.
Full guide for 2 lights flashing faston the Worcester Bosch 28 Si RSF
Ignition electrodeGas valveIgnition leadPumpHeat exchangerNTC sensor
Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.
Call a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Worcester Bosch shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue