High Lockout
Off / Off on Worcester Bosch 28i RSF

Your boiler has completely lost power and its display screen is blank, meaning it cannot operate or heat your home.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

No power at control board

What causes this fault?

This fault occurs when the boiler's electrical circuit is broken, preventing power from reaching the internal computer. The most common reasons are a tripped fuse in your home's consumer unit, a blown fuse inside the boiler itself, or a total failure of the main printed circuit board. Essentially, the boiler is unable to 'wake up' because its electrical supply has been cut off.

This issue is slightly more frequent during winter due to power surges caused by stormy weather or increased electrical demand putting pressure on aging components.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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