BoilerFaultCodesWhat the manual says
Manufacturer manualBoiler not operating during central heating demand (HW ok)
What causes this fault?
This issue occurs when the link between your heating controls and the boiler is broken, meaning the boiler doesn't 'hear' the signal to turn on. The most common reason is a pair of flat batteries in your wall thermostat or a technical failure in the wireless receiver box attached to the boiler.
This fault is frequently discovered during the first cold snap of autumn when homeowners try to turn their heating on for the first time in several months.
DIY fix possible
Check that the batteries in your wall thermostat or room programmer haven't run outEnsure the heating timer is set to 'ON' or 'AUTO' and the thermostat is turned up higher than the current room temperatureCheck if any wireless receiver attached to the boiler has a power light or is showing a signal connection
Avoid the next call-out bill
A cover plan would handle faults like On / Off: no call-out fees, no surprise bills.
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