High
2967 B on Worcester Bosch Greenstar 8000 Life System

Your boiler has detected that water isn't moving through the unit as expected, likely due to a circulation issue or a sensor that is no longer properly attached.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flow/heat exchanger temperature sensor differential too great 1. Supply sensor is not assembled on the supply pipe. 2. Supply sensor does not make proper contact to the supply pipe. 3. System is not filled with water. 4. No water flow, because CH system is closed. 5. No water flow, because pump is not operating correctly.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful