Common problems guide

The most common Worcester Bosch GB162 problems

The faults most likely to send a Worcester Bosch GB162 into lockout — with plain-English causes, what to check first, estimated repair costs and whether you need a Gas Safe engineer.

47 documented codes
6 most common
0 DIY-safe checks
6 engineer needed

The 6 most common faults

01
2/3/7 High Engineer

The internal computer board of your boiler has developed a serious fault and can no longer control the heating process.

Est. cost
£300-500
Parts
UBA 3 Control Unit, KIM Identification Module
Full guide for 2/3/7
02
2/6/7 High Engineer

Your boiler has detected an internal failure within its main control computer, meaning the appliance cannot safely operate and must be shut down.

Est. cost
£300-600
Parts
UBA 3 Control Unit, KIM Identification Module
Full guide for 2/6/7
03
2/7/2 High Engineer

Your boiler has detected a failure within its main internal computer or communication module, which means the system is unable to safely manage its own controls.

Est. cost
£250-450
Parts
UBA 3 Control Unit, KIM (Key Identification Module)
Full guide for 2/7/2
04
2/3/8 High Engineer

Your boiler's computer system has encountered an internal technical failure, meaning it can no longer safely operate or heat your home.

Est. cost
£300-600
Parts
UBA 3 Control Unit, KIM (Key Identifier Module)
Full guide for 2/3/8
05
2/3/9 High Engineer

Your boiler's internal computer is experiencing a major electronic failure, preventing it from starting or maintaining its normal operation.

Est. cost
£300-600
Parts
UBA 3 Control Unit, KIM (Key Coding Interface Module)
Full guide for 2/3/9
06
2/2/7 High Engineer

Your boiler has failed to light the flame after several attempts and has safely shut itself down to prevent a gas build-up.

Est. cost
£150-300
Parts
Ignition electrode, Flame rectification probe, Gas valve
Full guide for 2/2/7

on the Worcester Bosch GB162

UBA 3 Control UnitKIM Identification ModuleKIM (Key Identification Module)KIM (Key Identifier Module)KIM (Key Coding Interface Module)Ignition electrode

Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.

Call a Gas Safe engineer if…

  • You can smell gas or see signs of a leak
  • The Worcester Bosch shows an Emergency or High severity code
  • The boiler keeps locking out after repeated resets
  • You've tried the DIY checks and the fault hasn't cleared
  • There's visible water leaking from the boiler
  • The flame is yellow or orange instead of blue

Avoid the next call-out bill

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See the full 47-code list for the Worcester Bosch GB162