The 6 most common faults
01
2/3/7 High Engineer
The internal computer board of your boiler has developed a serious fault and can no longer control the heating process.
Full guide for 2/3/702
2/6/7 High Engineer
Your boiler has detected an internal failure within its main control computer, meaning the appliance cannot safely operate and must be shut down.
Full guide for 2/6/703
2/7/2 High Engineer
Your boiler has detected a failure within its main internal computer or communication module, which means the system is unable to safely manage its own controls.
Full guide for 2/7/204
2/3/8 High Engineer
Your boiler's computer system has encountered an internal technical failure, meaning it can no longer safely operate or heat your home.
Full guide for 2/3/805
2/3/9 High Engineer
Your boiler's internal computer is experiencing a major electronic failure, preventing it from starting or maintaining its normal operation.
Full guide for 2/3/906
2/2/7 High Engineer
Your boiler has failed to light the flame after several attempts and has safely shut itself down to prevent a gas build-up.
Full guide for 2/2/7on the Worcester Bosch GB162
UBA 3 Control UnitKIM Identification ModuleKIM (Key Identification Module)KIM (Key Identifier Module)KIM (Key Coding Interface Module)Ignition electrode
Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.
Call a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Worcester Bosch shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue
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