High
2947 on Worcester Bosch Greenstar 28CDi

Your boiler's computer chip is not communicating correctly with the main control board, which is preventing the system from starting up safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Incorrect code plug detected

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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