High
3071 on Worcester Bosch Greenstar 28CDi

Your boiler is having trouble communicating with its wireless thermostat, which is preventing it from knowing when to turn the heating on.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Comfort + II RF | Check the configuration (address setting). The selected setting requires a remote control. Check the EMS connection cable for the remote control for damage. The BUS voltage on the remote control must be between 12 and 15V DC. The remote control is defective.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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