Common problems guide

The most common Worcester Bosch Greenstar 28CDi problems

The faults most likely to send a Worcester Bosch Greenstar 28CDi into lockout — with plain-English causes, what to check first, estimated repair costs and whether you need a Gas Safe engineer.

56 documented codes
6 most common
0 DIY-safe checks
6 engineer needed

The 6 most common faults

01
212 High Engineer

Your boiler is shutting down because it is heating up much faster than it can circulate the water, which often points to a blockage or a pump issue.

Est. cost
£150-300
Parts
Central heating pump, System filter, Diverter valve
Full guide for 212
02
214 High Engineer

Your boiler has stopped working because the internal component responsible for clearing exhaust gases is not spinning, preventing the burner from safely igniting.

Est. cost
£250-450
Parts
Fan assembly, Printed Circuit Board (PCB)
Full guide for 214
03
215 High Engineer

Your boiler has detected that its internal air fan is spinning much faster than it should be, causing the system to stop working to ensure safety.

Est. cost
£200-350
Parts
Fan assembly, Printed Circuit Board (PCB)
Full guide for 215
04
224 High Engineer

Your boiler has detected that it is running too hot and has automatically shut itself down to prevent any damage or safety issues.

Est. cost
£150-300
Parts
NTC Sensor, Heat Exchanger, Pump
Full guide for 224
05
227 High Engineer

Your boiler is trying to start, but it cannot detect a flame, so it has safely shut itself down to prevent gas from building up.

Est. cost
£150-350
Parts
Ignition electrode, Gas valve, PCB
Full guide for 227
06
229 High Engineer

Your boiler has stopped heating because the flame inside went out while it was trying to run.

Est. cost
£150-300
Parts
Ignition electrode, Gas valve, Printed Circuit Board
Full guide for 229

on the Worcester Bosch Greenstar 28CDi

Central heating pumpSystem filterDiverter valveFan assemblyPrinted Circuit Board (PCB)NTC Sensor

Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.

Call a Gas Safe engineer if…

  • You can smell gas or see signs of a leak
  • The Worcester Bosch shows an Emergency or High severity code
  • The boiler keeps locking out after repeated resets
  • You've tried the DIY checks and the fault hasn't cleared
  • There's visible water leaking from the boiler
  • The flame is yellow or orange instead of blue

Avoid the next call-out bill

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See the full 56-code list for the Worcester Bosch Greenstar 28CDi