Medium
3 flashes on Worcester Bosch Greenstar 42CDi

Your boiler is having trouble measuring the temperature of your hot water, which usually means your taps will only provide cold or lukewarm water.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Hot water NTC sensor defective.

From this model's manual
This code was read directly from the manufacturer service manual for this model.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like 3 flashes: no call-out fees, no surprise bills.

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