High
b1 on Worcester Bosch Greenstar Si Combi / i System

Your boiler's internal computer chip is missing or has lost its connection, meaning the unit cannot identify itself and has stopped working for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Code plug not detected.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related guides you might find useful