High Lockout
F0237 on Worcester Bosch Greenstar Si Combi / i System

Your boiler's computer has experienced a system failure and has entered a safety mode to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Internal error

What causes this fault?

This fault occurs when the boiler's main control board suffers an internal electronic failure or loses proper communication with the internal wiring. It is often caused by a component failure on the circuit board itself or electrical interference that prevents the computer from executing its safety checks. Essentially, the boiler's 'brain' has detected a software or hardware glitch and has shut down to ensure it doesn't operate unsafely.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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