High Lockout
T6 on Worcester Bosch Greenstar Si Combi / i System

Your boiler has detected an internal safety electronic error and has stopped working to prevent a malfunction.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Ionisation oscillator test

What causes this fault?

This fault occurs when the boiler's internal computer fails a critical self-test regarding the flame detection circuitry. It is usually caused by a hardware failure within the main control board or a communication error in the internal wiring, meaning the boiler can no longer safely monitor the burner. Because the system cannot guarantee it is detecting the flame correctly, it shuts down as a safety precaution.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful