Worcester Bosch b7 (257) Fault Code
Also written as B7257 — same fault.
The Worcester Bosch b7 (257) fault code means: your boiler's internal computer is malfunctioning and cannot communicate with the rest of the unit to operate your heating or hot water.. It appears on 4 Worcester Bosch models in our database.
Technical description: Control box or the HCM is defective.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Avoid the next call-out bill
A cover plan would handle faults like b7 (257): no call-out fees, no surprise bills.
Affiliate links. We may earn a commission at no extra cost to you.
Worcester Bosch models that show the b7 (257) fault code
Click a model for the full fault code list and model-specific repair notes.
Source
Worcester Bosch b7 (257) fault code information on this page is sourced and cross-checked against the official Worcester Bosch service / installation manuals for each affected model.
- Worcester Bosch Greenstar 12i System manual (PDF)
- Worcester Bosch Greenstar i manual (PDF)
- Worcester Bosch Greenstar Ri manual (PDF)
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026