Worcester Bosch POINT E Fault Code
Also written as POINTE — same fault.
The Worcester Bosch POINT E fault code means: a small cooling fan inside the boiler's control panel has stopped working, which prevents the system from starting to ensure the electronics do not overheat.. It appears on 4 Worcester Bosch models in our database.
Technical description: Internal fan (inside control box) does not run
What causes the Worcester Bosch POINT E fault?
This fault occurs when a small dedicated cooling fan located inside the boiler's main control box fails to spin up. Over time, the fan motor can burn out or become clogged with dust, preventing it from cooling the sensitive electronic components. As a safety precaution, the boiler will refuse to ignite to prevent the circuit board from suffering permanent heat damage.
This fault is more common during the summer months or during periods of heavy use, as higher ambient temperatures make it harder for the control box to stay cool without a functioning fan.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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Gas Safe Register →Worcester Bosch models that show the POINT E fault code
Click a model for the full fault code list and model-specific repair notes.
Source
Worcester Bosch POINT E fault code information on this page is sourced and cross-checked against the official Worcester Bosch service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026