POINT H High

Worcester Bosch POINT H Fault Code

Also written as POINTH — same fault.

The Worcester Bosch POINT H fault code means: your boiler is failing to circulate water when you turn on a hot tap, meaning you will likely have no hot water.. It appears on 4 Worcester Bosch models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Pump does not run when domestic hot water demand is active

What causes the Worcester Bosch POINT H fault?

This fault occurs when the boiler detects that water isn't moving through the internal tank even though you have turned on a hot tap. The most common reason is a seized or failing internal pump, but it can also be caused by a faulty flow sensor that fails to tell the boiler to start the heating process.

Typical repair cost £220-450 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Worcester Bosch models that show the POINT H fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Worcester Bosch POINT H fault code information on this page is sourced and cross-checked against the official Worcester Bosch service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026