The 6 most common faults
Your boiler has detected that there is not enough water circulating through the system, which could be caused by a leak or a pump that has stopped working.
Check for any visible water leaks around the boiler or radiatorsEnsure the system pressure is topped up to 1.5 bar using the filling loopTry restarting the boiler to see if the pump clears itself
Your boiler has stopped working because it cannot light the burner, which is usually caused by a problem with the gas supply or the ignition system within the unit.
Check if your gas meter has credit and that the main gas lever is turned on.Try to relight other gas appliances, like a hob, to confirm there is a gas supply to the house.Press and hold the reset button for five seconds once gas supply is confirmed.
Your boiler has lost its connection to the external heating controls, meaning the thermostat and the boiler are no longer talking to each other.
Full guide for A8Your boiler's internal thermometer that measures the temperature of the water heading to your radiators has developed a fault and is providing an incorrect reading.
Full guide for E2Your boiler's computer brains are not speaking the same language and need a software update or a component reset to work together correctly.
Full guide for 235Your boiler's internal computer chips are not communicating correctly or do not match, preventing the system from starting up.
Full guide for 360on the Worcester Bosch 35 RSF
Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.
Call a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Worcester Bosch shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue