Technical description
Diagnosis tool was connected and is now locked out
What causes this fault?
This fault occurs when the boiler's internal computer remains in 'diagnostic mode' after being connected to a technician's service tool. It signifies that the communication between the boiler and the external hardware was interrupted or not closed down correctly, causing the system to stay frozen for safety. In most cases, it is simply a digital hang-up rather than a component failure.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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