High Lockout
C6215 on Worcester Bosch GB162

Your boiler has shut down because the internal fan is spinning faster than the system can safely control.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

The fan speed is too high

What causes this fault?

This fault occurs when the boiler's control system loses the ability to regulate the fan, causing it to spin at an unsafe speed. It is usually triggered by a communication failure between the electronic control board and the fan motor, or a physical defect within the fan's internal sensors. The boiler shuts down immediately as a safety precaution to ensure the gas and air mixture remains stable.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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