High Lockout
E9318 on Worcester Bosch GB162

Your boiler has detected that the connection to the sensor monitoring exhaust fumes has been broken or lost, causing the system to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

The flue gas temperature sensor contacts have been interrupted

What causes this fault?

This fault occurs when the boiler's control board can no longer communicate with the sensor that monitors the temperature of the exhaust gases. The most common reason is that the delicate electrical pins on the sensor have corroded or the wiring has vibrated loose over time. Because the boiler cannot verify that the fumes are at a safe temperature, it shuts down immediately to prevent damage to the internal plastic components.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful