Your boiler is still detecting a flame even though it has tried to turn the gas supply off, which is a safety concern that requires an engineer.
Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now — this fault can be dangerous if ignored.
Technical description: Flame detected after gas shut off
What causes this fault?
This fault occurs when the boiler's internal sensors continue to detect a flame even after the gas supply has been told to shut down. The most common reason is a gas valve that hasn't closed fully or a sensor that is incorrectly reporting a flame due to an electrical fault. Because this involves gas potentially flowing when it shouldn't, the boiler shuts down immediately as a safety precaution.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
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A boiler cover plan would cover faults like FA — no call-out fees, no surprises.
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Worcester Bosch Greenstar 12i System is discontinued — time for a new one?
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