High
604 on Worcester Bosch Greenstar 2000 GR2301iW 25 C

Your boiler has detected an internal communication error and has safely shut itself down to prevent it from operating incorrectly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

System fault burner control unit

From this model's manual
Verified against the Worcester Bosch/Worcester Bosch Greenstar 2000 Gr2301iw 2023 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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All 143 fault codes on the Greenstar 2000 GR2301iW 25 C

Seeing a different code? Every code this model can display, in one place.

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