High
240 on Worcester Bosch Greenstar 2000

Your boiler has lost communication with its internal temperature sensor, meaning it cannot monitor heat levels safely and has shut down.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Interruption of the NTC cabling

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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