Medium
6.8 on Worcester Bosch Greenstar 25 HE Combi

Your boiler is confused by how long it is taking to heat your hot water and is stuck in a constant cycle.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Constant hot water cycle time

From this model's manual
Verified against the Worcester Bosch Greenstar 25 He Combi installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler detects that it is taking far too long to reach the required temperature for your hot water, causing it to get stuck in a repetitive heating loop. It is usually caused by a faulty sensor sending incorrect temperature readings to the brain of the boiler or a mechanical part failing to direct heat to the water properly. In some cases, the main control board may simply be misinterpreting the data it receives from the system.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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