High
A1 on Worcester Bosch Greenstar 25 HE Combi

Your boiler has detected that the water inside the system is too low or has trapped air, preventing the water pump from working correctly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Pump is running dry - check system pressure and bleed radiators

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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