Worcester Bosch Greenstar 27Ri Compact ErP Fault codes & diagnostics

15 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Natural GasLPG 2015-present
GC Numbers 41-406-5441-406-55
Download the Worcester Bosch Greenstar 27Ri Compact ErP manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
4 Emergency 9 High 2 Medium

All 15 documented codes

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1 (Group 1)

Your boiler is trying to start up and even lighting the gas, but it fails to recognise that the flame has actually caught, so it safely shuts down again.

High Engineer only £90-200

Parts commonly replaced

  • Electrodes
  • Lead
  • Printed Circuit Board (PCB)

Related codes

2 (Group 1)

Your boiler has temporarily stopped because it cannot detect the flame needed to keep it running safely.

High Engineer only £100-250

Parts commonly replaced

  • Flame sensing electrode
  • Ignition lead
  • Gas valve

Related codes

3 (Group 1)

Your boiler has detected an issue with the valve that controls the flow of gas, meaning it cannot ignite safely.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

4 (Group 1)

Your boiler has failed to light properly on its first attempt and safely shut down to prevent gas from building up.

High Engineer only £120-250

Parts commonly replaced

  • Ignition lead
  • Electrodes
  • Gas valve

Related codes

5 (Group 1)

Your boiler has detected a potential safety issue with its internal gas valve or flame sensor, so it has safely locked itself out to prevent operation.

Emergency Engineer only £200-£400

Parts commonly replaced

  • Gas Valve
  • Electrodes
  • PCB

Related codes

6

Your boiler has temporarily stopped working because it cannot properly read its internal temperature sensors.

Medium Engineer only £90-200

Parts commonly replaced

  • NTC Temperature Sensor
  • Printed Circuit Board (PCB)

Related codes

7

Your boiler has automatically shut down because the internal water temperature reached an unsafe level.

High Engineer only £150-350

Parts commonly replaced

  • Heat exchanger
  • Pump
  • NTC thermistor
  • Automatic bypass valve

Related codes

8

Your boiler has automatically shut down because it detected that the internal water temperature became dangerously high.

Emergency Engineer only £150-£350

Parts commonly replaced

  • Safety thermostat
  • Primary heat exchanger
  • Pump

Related codes

9

Your boiler has temporarily stopped because the water returning from your radiators is hotter than it should be.

Medium Engineer only £150-£300

Parts commonly replaced

  • NTC Temperature Sensor
  • Pump
  • PCB

Related codes

10

Your boiler has automatically shut down because the water inside it has become dangerously hot, exceeding safe temperature limits.

Emergency Engineer only £150-350

Parts commonly replaced

  • NTC thermistor (flow sensor)
  • Heat exchanger
  • Automatic bypass valve
  • Circulating pump

Related codes

11

Your boiler's main electronic control brain has suffered an internal fault and has safely shut down to prevent damage.

High Engineer only £200-£400

Parts commonly replaced

  • Heat Control Module (HCM)
  • Main Printed Circuit Board (PCB)

Related codes

12

Your boiler has temporarily stopped working because it cannot detect the correct airflow through the internal fan.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Printed Circuit Board (PCB)

Related codes

13

Your boiler has experienced a safety lockout and then suffered a sudden loss of power or mains voltage interruption.

High Engineer only £90-180

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Power Supply Cable
  • Fuse

Related codes

14

Your boiler has detected an internal computer error and has shut down safely to prevent any further issues.

High Engineer only £200-400

Parts commonly replaced

  • Main printed circuit board (PCB)

Related codes

15

Your boiler has detected an unspecified general fault and has safely locked itself out to prevent any issues.

High Engineer only £90-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Internal wiring harness
  • Thermistors

Related codes

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