Worcester Bosch Greenstar 30Si Compact ErP Fault codes & diagnostics

52 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural GasLPG 2015-present
GC Numbers 47-406-7547-406-76
Download the Worcester Bosch Greenstar 30Si Compact ErP manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
4 Emergency 37 High 6 Medium 5 Low

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
47-406-75 Greenstar 30Si Compact ErP 2015–present
47-406-76 Greenstar 30Si Compact ErP LPG 2015–present

Appliance names and production years are taken from the UK Product Characteristics Database (the SAP/SEDBUK register). Where a GC number is also printed in this model's own manufacturer manual, both sources were checked to agree.

All 52 documented codes

Tap any card for details

8C

Your boiler has detected that it is getting too hot too often and has locked itself down as a safety precaution to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • Primary heat exchanger
  • NTC temperature sensor
  • Central heating pump
  • Diverter valve

Related codes

8E

Your boiler has reverted to its factory default settings, which is usually just an informational notification rather than a breakdown.

Low Engineer only
9A

Your boiler has detected an internal control communication issue and has temporarily shut down for safety.

High Engineer only £150-£350

Parts commonly replaced

  • Heat Control Module (HCM)
  • Main Printed Circuit Board (PCB)
  • Wiring harness

Related codes

9U

Your boiler's main control unit has encountered a communication error and is unable to operate safely.

High Engineer only £250-450

Parts commonly replaced

  • Heatronic Control Module (HCM)
  • Wiring harness

Related codes

212

Your boiler has detected that the water inside is heating up far too quickly, so it has safely shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Pump
  • System filter
  • Heat exchanger
  • NTC sensor

Related codes

213

Your boiler has detected that the water leaving the boiler is much hotter than the water returning, usually caused by a restriction in water flow or trapped air.

Medium DIY-safe £100-250

What to check first

  1. Check that your radiators are getting warm and bleed any that have trapped air inside them.
  2. Verify that all radiator valves (both manual and thermostatic) are fully open to allow good water flow.
  3. Check that your system pressure is correct, typically between 1.0 and 1.5 bar when the boiler is cold.

Parts commonly replaced

  • Circulating Pump
  • Plate Heat Exchanger
  • NTC Temperature Sensors

Related codes

229

Your boiler has safely shut down because the internal burner flame unexpectedly went out while trying to heat your home.

High Engineer only £150-300

Parts commonly replaced

  • Electrodes
  • Gas Valve
  • PCB

Related codes

234

Your boiler has detected an issue with the valve that controls the flow of gas, meaning it has temporarily shut down for safety.

Emergency Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

241

Your boiler has temporarily stopped working because it cannot properly read the temperature of the water returning to it.

High Engineer only £100-£200

Parts commonly replaced

  • Return temperature sensor
  • Wiring harness

Related codes

260

Your boiler has successfully lit the flame, but the water inside is not heating up as expected.

High Engineer only £150-350

Parts commonly replaced

  • Pump
  • Diverter valve
  • Heat exchanger

Related codes

Showing 11–20 of 52
261

Your boiler is failing to start safely because it is struggling to time its spark and gas supply correctly.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

276

Your boiler has temporarily stopped working because the water inside it has become dangerously hot.

Emergency Engineer only £150-350

Parts commonly replaced

  • NTC thermistor
  • Primary heat exchanger
  • Circulating pump

Related codes

277

Your boiler has temporarily shut down because the internal water temperature has gotten too hot, likely due to a temporary blockage in water flow.

High Engineer only £150-300

Parts commonly replaced

  • Pump
  • Heat exchanger
  • NTC thermistor

Related codes

278

Your boiler has temporarily stopped working because it cannot properly read one of its internal temperature sensors.

High Engineer only £120-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring Harness
  • Printed Circuit Board (PCB)

Related codes

280

Your boiler has temporarily locked itself out to protect itself because it was asked to restart too quickly after shutting down.

Low DIY-safe

What to check first

  1. Wait 15 to 30 minutes to allow the boiler's internal recycling timer to reset automatically.
  2. Do not keep turning the boiler on and off, as this restarts the countdown.
  3. Check that your heating controls are not constantly cycling the boiler on and off within very short timeframes.

Related codes

285

Your boiler has temporarily stopped working because the water returning back into it has become dangerously hot.

High Engineer only £150-300

Parts commonly replaced

  • NTC thermistor
  • Heat exchanger
  • Circulating pump

Related codes

328

Your boiler's main computer control panel has detected an internal communication failure and has locked itself down for safety.

High Engineer only £200-400

Parts commonly replaced

  • Printed Circuit Board (PCB)
338

Your boiler has temporarily locked out because it has started up repeatedly without successfully staying on, which is usually a safety precaution to prevent damage.

High Engineer only £150-£350

Parts commonly replaced

  • NTC thermistor
  • PCB
  • Gas valve

Related codes

380

Your boiler has detected that the incoming cold water is warmer than the hot water it is producing, which usually points to a sensor or valve issue.

Medium Engineer only £150-300

Parts commonly replaced

  • DHW NTC thermistor
  • Flow sensor
  • Diverter valve

Related codes

A1

Your boiler is struggling to circulate water, likely because the internal pump is jammed or there is air trapped inside the system.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Auto air vent

Related codes

Showing 21–30 of 52
A3

Your boiler has detected an issue with the sensor that monitors exhaust gases, so it has safely shut down to prevent incorrect operation.

High Engineer only £120-200

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness
A7

Your boiler's temperature sensor for hot water has stopped working properly, meaning your taps may only provide cold or lukewarm water.

Medium Engineer only £90-160

Parts commonly replaced

  • Hot water NTC sensor
  • Connecting lead/wiring

Related codes

A8

Your boiler has lost its connection to your thermostat or remote heating controller, meaning it cannot receive instructions to turn the heating on.

High DIY-safe £0-180

What to check first

  1. Check and replace the batteries in your room thermostat or remote control unit.
  2. Ensure the heating controller is within range of the boiler and has not been moved.
  3. Turn the power switch to the boiler off and back on again to restart the radio connection.

Parts commonly replaced

  • Batteries
  • RF receiver
  • Room thermostat / Sense control

Related codes

b7

Your boiler's computer has detected a serious internal fault that prevents it from operating safely, requiring a qualified professional to inspect or replace the electronic control system.

High Engineer only £250-450

Parts commonly replaced

  • Control board (PCB)

Related codes

C1

Your boiler's internal fan isn't spinning fast enough to safely clear away exhaust fumes, causing the system to shut down for your protection.

High Engineer only £180-£450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Harness wiring

Related codes

C4

Your boiler has detected an issue with its internal airflow system that may have caused it to shut down for safety.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Flue assembly seals

Related codes

C6

Your boiler’s internal fan is not spinning fast enough to safely clear away exhaust fumes, which has caused the system to shut down for safety.

High Engineer only £250-£450

Parts commonly replaced

  • Fan Assembly
  • Main PCB
  • Air Pressure Switch
C7

Your boiler has stopped working because the internal component responsible for pushing air through the system is failing to start.

High Engineer only £250-450

Parts commonly replaced

  • Fan unit
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

CC

Your boiler has lost connection to the weather sensor outside, but it should still continue to keep your home warm using its backup settings.

Low Engineer only £90-180

Parts commonly replaced

  • Outdoor weather sensor
  • Sensor wiring

Related codes

CE

Your boiler is temporarily locked out because it cannot detect water movement or pressure change when the internal pump starts up.

High Engineer only £150-300

Parts commonly replaced

  • Circulating pump
  • Flow sensor
  • Automatic air vent
  • PCB

Related codes

Showing 31–40 of 52
CF

Your boiler is temporarily locked out because it cannot read the internal water pressure correctly, meaning you currently have no heating or hot water.

High Engineer only £90-180

Parts commonly replaced

  • Water pressure sensor
  • Pressure sensor wiring harness

Related codes

D1

Your boiler has temporarily stopped because the water returning from your radiators is too hot, which helps protect the internal parts from overheating.

Medium Engineer only £150-£300

Parts commonly replaced

  • Return NTC thermistor
  • Pump
  • PCB

Related codes

D3

Your boiler has lost its connection to an essential safety internal plug, meaning it currently cannot communicate correctly with its control system.

High Engineer only £90-180

Parts commonly replaced

  • Internal Link Plug (Jumper)
  • Wiring Harness
  • PCB (Control Board)

Related codes

D4

Your boiler has detected that the water inside is heating up unevenly, so it has safely shut down to prevent any damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC thermistor (flow/safety sensor)
  • Main heat exchanger
  • Pump

Related codes

E2

Your boiler has detected a faulty internal temperature sensor, which means it cannot accurately monitor the water temperature and has shut down as a safety precaution.

High Engineer only £100-£180

Parts commonly replaced

  • CH Flow NTC Sensor
  • Connecting Wiring Harness

Related codes

E3

Your boiler has detected that hot water is flowing in the wrong direction or circulating incorrectly, meaning it cannot heat your home properly.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Central heating pump
  • Non-return valve

Related codes

E4

Your boiler is having trouble 'reading' the temperature of the incoming water, which is causing it to stop operating correctly to prevent a potential error.

High Engineer only £120-220

Parts commonly replaced

  • DHW Temperature Sensor
  • Wiring harness

Related codes

E5

Your boiler has detected that the water inside the system is getting much hotter than it should be, so it has shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Pump
  • Printed Circuit Board

Related codes

E9

Your boiler has shut down because it has detected that the water inside is Getting too hot, which is a safety feature to prevent damage.

High DIY-safe £120-350

What to check first

  1. Check if any radiator valves are closed and open them fully
  2. Ensure your system pressure is between 1 and 1.5 bar on the gauge
  3. Press the 'Reset' button for five seconds to restart the boiler

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • Main Heat Exchanger (Flushing)

Related codes

EA

Your boiler is failing to light the gas or stay lit, which has caused it to shut down for safety.

High DIY-safe £80-250

What to check first

  1. Check if other gas appliances like your cooker are working to ensure gas is being supplied to the house.
  2. If it is freezing outside, check if your white plastic condensate pipe is frozen and thaw it with warm water.
  3. Press and hold the 'Reset' button for five seconds to see if the system restarts.

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensing Electrode
  • Gas Valve
  • Printed Circuit Board (PCB)
Showing 41–50 of 52
EC

Your boiler has detected that the exhaust gases are getting too hot, too quickly, so it has turned itself off to prevent internal damage.

High Engineer only £150-350

Parts commonly replaced

  • Heat exchanger
  • NTC thermistor
  • Pump

Related codes

ED

Your boiler has detected that the inside of the flue is getting hotter than the water inside the system, which usually points to a flow or sensor issue.

Medium Engineer only £100-£250

Parts commonly replaced

  • NTC Temperature Sensor
  • Main Heat Exchanger
  • Pump

Related codes

EE

Your boiler has temporarily stopped because the hot water inside the system has become much hotter than it should be.

High Engineer only £150-£300

Parts commonly replaced

  • NTC thermistor sensor
  • Primary heat exchanger
  • Flow sensor

Related codes

EF

Your boiler has detected that the water inside isn't warming up as expected after it fires up, so it has stopped trying to prevent potential damage.

High Engineer only £150-350

Parts commonly replaced

  • Pump
  • Diverter valve
  • Flow sensor
  • Central heating filter

Related codes

F0

Your boiler's internal computer has encountered a critical electronic software or hardware error that is preventing it from running safely.

High Engineer only £250-£550

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

F7

Your boiler thinks it can see a flame inside the system even though it should be turned off, which is a safety conflict that prevents it from starting up.

High Engineer only £120-300

Parts commonly replaced

  • Flame sensing electrode
  • Ionisation lead
  • Control board (PCB)

Related codes

FA

Your boiler is still detecting a flame even though it has tried to shut off the gas, which is a safety conflict causing the system to lock out.

Emergency Engineer only £120-£350

Parts commonly replaced

  • Gas Valve
  • Ionisation Lead
  • Control Board (PCB)

Related codes

Fb

Your boiler has detected that a safety valve controlling the gas supply is not sealing properly, so it has safely shut itself down to prevent a gas buildup.

Emergency Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

FD

Your boiler is showing this code simply because the reset button was held down for too long or pressed by mistake, which has confused the internal software.

Low DIY-safe £0-80

What to check first

  1. Press the reset button firmly once and release it immediately.
  2. Wait up to 30 seconds for the boiler to clear the code and restart.
  3. If the code persists, turn the power to the boiler off at the wall switch, wait one minute, and turn it back on.

Related codes

H5

Your boiler has detected that the water pump is not running as expected, which prevents heat from circulating through your home.

High Engineer only £200-400

Parts commonly replaced

  • Central heating pump
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

Showing 51–52 of 52
H11

Your boiler is having trouble accurately measuring the temperature of your hot water, so it may not heat up as consistently as it usually does.

Medium Engineer only £120-200

Parts commonly replaced

  • Hot water NTC sensor
  • Wiring harness

Related codes

H13

Your boiler is reminding you that its pre-set service reminder interval has expired, though it should still be working normally.

Low Engineer only £80-120

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