High
2961 on Worcester Bosch Greenstar 8000

Your boiler has detected that the internal fan responsible for safely venting exhaust gases is not responding, so it has shut down to prevent unsafe operation.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

No fan signal available

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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