High
b1 on Worcester Bosch Greenstar 8000

Your boiler's computer is struggling to read its internal configuration settings, which is preventing it from starting up correctly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Code plug not detected.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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