Medium
2980 V on Worcester Bosch Greenstar 8000+ GR8701iW 30 R

Your boiler has locked itself for safety due to a temporary operating error and needs to be reset.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Locking fault: To unlock Hold up and down arrow keys pressed simultaneously for 3 s. For more information see operating instr. (Boiler locked. Contact a qualified heating engineer)

From this model's manual
Verified against the Worcester Bosch/Worcester Bosch Wb 47116 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Locate the control panel on your boiler.Press and hold both the up and down arrow keys simultaneously for 3 seconds.Check if the boiler unlocks and resumes normal operation.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like 2980 V: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

All 87 fault codes on the Greenstar 8000+ GR8701iW 30 R

Seeing a different code? Every code this model can display, in one place.

Related guides you might find useful