What the manual says
Manufacturer manualNo communication via EMS BUS connection: 1. Check the HMI plug on far right of the PCB (low voltage connection). 2. If using the Key: Check the Key connections (black, white, red, green) are plugged in to the correct position on the PCB. (Next to orange BUS connection leaving one space.) Check the pins on the plug. 3. Check the bridging links are in LR & 230 V out. 4. Replace the board. 5. Occasionally the Key connection (green flap) can cause this. 6. Check the 230 V external wiring does not run alongside the BUS connections.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like 1010: no call-out fees, no surprise bills.
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All 103 fault codes on the Greenstar 8000+ GR8701iW 30 S
Seeing a different code? Every code this model can display, in one place.