What the manual says
Manufacturer manualPump stuck or running in air
From this model's manual
Verified against the Worcester Bosch/Worcester Bosch Wb 47114 installation & service manual.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register →
Boiler cover options
Avoid the next call-out bill
A cover plan would handle faults like 281 B: no call-out fees, no surprise bills.
Approved partner
Get a quote →
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Affiliate links. We may earn a commission at no extra cost to you.
Related fault codes
All 99 fault codes on the Greenstar 8000+ GR8701iW 32 C
Seeing a different code? Every code this model can display, in one place.
200201202203204208214224227228229232233234235 V237 V238 V242244245249250251252253254257 V258259262 V263265 B268 O269 V273 B283 O284 O305 O306 V357 O358 O360 V362 V363 V604815 W1010 O10131017 W101810191021 B102310251037 W1065 B1068 W1070107110721075 W1076 W2085 V2908 V2910 V2914291529162920 V2923 V2924292529262927292829312940 V2946 V2948 B2949 B2950 B2951 V2952 V2955 B2956 O2957 V2961 V29622963 B2965 B2966 B2968 O29692970 B2971 B29722980 V2981 V
Related guides you might find useful
How to bleed a radiator
Quarter turn on the valve, wait for water, then check the boiler pressure.
Read →Hot water works but heating does not
On a combi it is usually the diverter valve. On a system boiler, the motorised valve.
Read →Banging, kettling or whistling noise
Each noise points to a different fault.
Read →