High
1-EA on Worcester Bosch Greenstar 8000 Life

Your boiler's internal computer is experiencing a communication or software error, causing it to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Software version of the equipment electronics (main version)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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