High Lockout
1017 on Worcester Bosch Greenstar 8000 Life/Style

Your boiler has stopped working because the water pressure inside the system has dropped below the minimum level required to operate safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

System pressure too low

What causes this fault?

This fault occurs when the internal sensors detect that there isn't enough water circulating in your heating system to operate safely. The most common reason is a slow leak from a radiator valve or pipework, but it can also happen if you have recently bled your radiators and haven't topped the pressure back up.

This issue is more common in autumn when homeowners turn their heating back on for the first time or bleed their radiators to prepare for winter.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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