High Lockout
233 on Worcester Bosch Greenstar 8000 Life/Style

Your boiler's computer has lost the ability to identify itself and requires a professional reset or part replacement.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Boiler identification module or device electronics faulty

What causes this fault?

This fault occurs when the boiler's main control board loses communication with a specialized memory chip that tells the unit exactly which model and power rating it is. It is typically caused by a loose connection, a power surge that has corrupted the internal data, or a hardware failure within the identification module itself.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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