High Lockout
244 on Worcester Bosch Greenstar 8000 Life/Style

Your boiler's internal computer has encountered a communication error or logic conflict, causing the system to stop working for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

System fault boiler electronics / basic controller

What causes this fault?

This fault occurs when the boiler's main control board and the front display panel lose the ability to talk to each other correctly. It is effectively a software 'crash' caused by a hardware failure, meaning the boiler can no longer verify that it is operating safely. The most common reason is an electrical component failure on the printed circuit board or a loose connection in the internal wiring.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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