High Lockout
2914 on Worcester Bosch Greenstar 8000 Life/Style

Your boiler's internal computer has detected a general electrical communication error and is unable to operate correctly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Boiler electr. system fault

What causes this fault?

This fault occurs when the boiler's main control board loses communication with the internal sensors and components it needs to manage the heating process. The most common reasons are an internal electrical short circuit, loose connection pins on the wiring harness, or a failure of the central processor itself.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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