High Lockout
2924 on Worcester Bosch Greenstar 8000 Life/Style

Your boiler has detected an internal electrical problem that is preventing it from starting up safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Boiler electr. system fault

What causes this fault?

This fault occurs when the boiler's main control board fails its internal safety checks during the startup sequence. It is often caused by a communication error between the electrical components or a physical failure within the printed circuit board itself. In some cases, a power surge or moisture ingress can damage the delicate circuitry, leading to this total system shutdown.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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