High Lockout
815 W/B on Worcester Bosch Greenstar 8000 Life/Style

Your boiler's temperature sensors are receiving conflicting or incorrect readings, causing the system to stop working correctly to protect itself.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Low loss header temperature sensor faulty – check the sensor port or check the differential sensor for incorrect installation position or breakage

What causes this fault?

This fault occurs when the boiler's control system detects a discrepancy between the water temperature sensors, often because the sensor monitoring the external mixing point is giving an impossible reading. The most common reasons are a physical failure of the sensor itself, an electrical fault in the connecting wires, or the sensor being installed in the wrong location during a complex system setup.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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