High
Ignition failure on Worcester Bosch Greenstar Camray Utility

Your boiler is trying to start but cannot spark correctly to light the flame, which prevents it from providing any heating or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Electrode settings incorrect

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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